How Zero Point Geo Streamlined Operations with Microsoft 365 Management
By Zero Point Geo
The Challenge
Zero Point Geo, a geotechnical engineering firm based in South Africa, was growing rapidly but struggling to manage their Microsoft 365 environment effectively. User accounts were set up inconsistently, SharePoint document libraries were disorganised, and the company was paying for licences that weren’t being fully utilised.
Without dedicated IT expertise, the team was spending valuable time on IT admin tasks instead of focusing on their core geotechnical work.
The Approach
365 IT Consultants conducted a review of Zero Point Geo’s Microsoft 365 tenant and implemented a structured management solution:
- User administration — Standardised user account setup, security groups, and onboarding/offboarding procedures
- Exchange Online management — Configured shared mailboxes, distribution lists, and email security policies
- SharePoint document management — Restructured document libraries with metadata, permissions, and version control for project files
- Licence management — Audited existing licences, removed unused seats, and right-sized the subscription plan
The Outcome
- Consistent user experience across the organisation with standardised account provisioning
- Improved document collaboration through properly structured SharePoint libraries with clear naming conventions and permissions
- Licence cost savings by removing unused seats and optimising the subscription tier
- Zero IT admin burden on the engineering team — all Microsoft 365 management handled by 365 IT Consultants
Client Feedback
“365 IT Consultants took the hassle of managing our Microsoft 365 environment completely off our hands. Our team can focus on what we do best — geotechnical engineering.”
— Zero Point Geo
Technologies Used
- Microsoft 365 Business
- Exchange Online
- SharePoint Online
- Microsoft Entra ID (user management)